Get free shipping on orders of $100 or more

FAQ's

Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.

Shipping & Returns

Below are some common questions about shipping, returns, exchanges, products and orders

Shipping timeline for products?

All products are shipped out from our fulfillment center within 1-3 business days and on average it takes 1-5 business days to deliver your order. If things go smoothly, you place your order on Monday you should receive it by Friday the same week.

Orders may experience delays during busy periods like holidays. Your patience is valued as our small team works to process them efficiently! Thank you for your understanding.

What's the shipping cost?
Free Shipping

Delivery is free for all orders totaling 100 USD or more.

USA - Regular

For any orders with a total value of under 100 USD, we kindly request a flat fee of 5,99 USD per delivery. This adjustment allows us to continue providing you with the best service and ensures the efficiency of our delivery operations.

Refer to Shipping policy on footer of page for more details.

Do you ship Internationally?

Exciting News Coming Soon!

We're thrilled to share that we're hard at work to bring our products to an international audience. Soon, you'll be able to enjoy our offerings no matter where you are in the world!

Can I track my order?

Track Your Order with Ease!

We're excited to introduce a new feature that makes tracking your order a breeze. Simply visit our website and enter your order details to stay updated every step of the way.

With our real-time tracking system, you'll receive notifications at key points of your order journey, ensuring you're always in the know. From processing to shipping and delivery, we've got you covered.

Experience peace of mind knowing exactly where your order is, right from the moment you place it to when it arrives at your doorstep.

You can track your order here, adding your tracking number.

What's your refund policy?

That's why we offer a 14-Day Hassle-Free Return Guarantee. If for any reason you're not completely happy with your purchase within 14 days of receipt, we will refund 100% of your purchase price. No questions asked.

Refer to refund policy on footer of page for more details.

What should I do if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact our customer service team immediately. We will arrange for a replacement or refund and provide instructions for returning the item.

How do I return a product?

To return a product, contact our customer service team for return instructions. Once we receive the returned item, we will process your refund or exchange.

Orders

Can I change or cancel my order?

If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request if the order has not yet been processed or shipped.

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods as indicated at checkout.

How will I know if my order has been received?

Once you place your order, you will receive a confirmation email with your order details. If you do not receive this email, please check your spam folder or contact our customer service team.

How long will it take to process my order?

Orders are typically processed within 1-2 business days. You will receive a notification once your order has been shipped.

What happens if an item I ordered is out of stock?

If an item you ordered is out of stock, our customer service team will notify you as soon as possible. You will have the option to wait for the item to be restocked, select an alternative product, or receive a refund.

Products

Where are the products manufactured?

All products are developed and manufactured together with FDA certified and approved supplement manufacturers in the US that comply with the highest GMP standards. You can trust that our products are developed with precision and care by FDA approved manufacturers who prioritize safety and quality.

Do you offer discounts or promotions?

Yes, we regularly offer discounts and promotions. Sign up for our newsletter and follow us on social media to stay updated on the latest deals and special offers.

Can I use your products if I have dietary restrictions?

Yes, our supplements are formulated to be compatible with most dietary restrictions, including vegan and gluten-free diets. Please check the specific product details for more information.

How should I take your supplements?

For optimal results, follow the dosage instructions on the product label. Typically, our supplements are taken once or twice daily with water.

How long does it take to see results?

Results vary depending on the product and individual use. Generally, customers report noticeable improvements within a few weeks of consistent use.

Are your products safe for long-term use?

Yes, our products are formulated with natural ingredients and are safe for long-term use. Always follow the recommended dosage and consult with a healthcare provider if you have any concerns.

Can I take multiple supplements together?

Yes, our products are designed to be compatible with each other. However, it's always best to consult with a healthcare provider before starting any new supplement regimen, especially if you have existing health conditions or are taking other medications.

How do I store your products?

Store our supplements in a cool, dry place away from direct sunlight. For skincare products, follow specific storage instructions on the label, typically keeping them in a cool, dry place.

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